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Frank Compiani Executive Managing Director RSM McGladrey |
Emergency Planning
We're a professional services business, so anything that affects our employees has a direct impact on our business. Our revenue is based on our professional employees being here and generating billable hours. If the communications network is down, we lose revenue or are unable to perform.
We have offices throughout Florida. At the time Hurricane Wilma came through, the plan was that communications would flow into whatever offices remained open. Never did we think a hurricane would affect the Naples, Miami, Fort Lauderdale and West Palm Beach offices at once. It was a struggle for us to deal with that because the methodology we had in place for communicating with our employees was basically shut down. All of our offices were without power and closed. As we are a national firm, we have since made arrangements for alternatives to local communications.