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Monday's Afternoon Update
What you need to know about Florida today
Gov. Scott signs state budget into law
Florida Gov. Rick Scott on Monday signed into law the largest budget in state history, a $77 billion spending plan crafted to enhance his re-election prospects, as well as the Republican legislators who crafted it. Scott didn't use a scalpel for vetoes, it was a pair of tweezers: $69 million in vetoed spending is less than half his previous low. More at the Tampa Bay Times.
» Read Gov. Scott's letter to Secretary Ken Ketzner
Sales and Marketing Advice for Florida Business
How to beat the fear of public speaking
Our online and social media centric world makes it all too easy to sit behind a keyboard or mobile device to market your offering. But, sometimes you need to actually look another human in the eye to sell your product or service. And, sooner or later it’ll be to a room full of people. More from Ron Stein.
Bank and lending professionals in demand
New bank branches in South Florida are resulting in more job opportunities, especially for those with lending experience. "Due to the economic recovery, many banks are expanding their staffs," said David Sosa, who heads the financial services practice for Randstad Professionals in Florida. More at the South Florida Sun-Sentinel.
UCF Business Incubation Program receives recognition
UCF’s Business Incubation Program has been receiving buzz for its successful and highly innovative laser technology. The National Business Incubation Association named OptiGrate the 2014 Outstanding Incubator Graduate in the technology category at the International Conference on Business Incubation in New Orleans. More at Central Florida Future.
Letting staff make decisions in customer service issues
A critical piece of every business’ customer service strategy is how you plan to handle customer concerns. When properly dealt with, complaints are an opportunity to transform angry or upset customers into extremely loyal ones. More from Jerry Osteryoung.
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