November 23, 2014

Jerry Osteryoung

Small Business Columnist • Jerry Osteryoung

Jerry Osteryoung
Dr. Jerry Osteryoung

Jerry Osteryoung is a consultant to businesses - he has directly assisted over 3,000 firms. He is the Jim Moran Professor of Entrepreneurship (Emeritus) and Professor of Finance (Emeritus) at Florida State University. His newest book co-authored with Tim O'Brien, "If You Have Employees, You Really Need This Book," is an Amazon.com bestseller. Osteryoung's business advice columns appears every Monday on Florida Trend's Afternoon Pulse email and also on FloridaSmallBusiness.com.

Articles by Osteryoung:

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"Motivate them, train them, care about them and make winners out of them... we know that if we treat our employees correctly, they'll treat the customers right. And if customers are treated right, they'll come back." ~ J. Marriott Jr.
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"Time well spent results in more money to spend, more money to save, and more time to vacation." ~ Zig Ziglar
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"I have no use for bodyguards, but I have very specific use for two highly trained certified public accountants." ~ Elvis Presley
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"A genuine leader is not a searcher for consensus but a molder of consensus." ~ Martin Luther King, Jr.
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"We wanted to build the company around culture." ~ Tony Hsieh, CEO of Zappos
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"A satisfied customer is the best business strategy of all." ~ Michael Leboeuf
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"Train everyone lavishly, you can't overspend on training." ~ Thomas J. Peters
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"Too many people spend money they haven't earned, to buy things they don't want, to impress people that they don't like." ~ Will Rogers
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"The more you engage with customers, the clearer things become and the easier it is to determine what you should be doing." ~ John Russell
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"Happiness is that state of consciousness which proceeds from the achievement of one's values." ~ Ayn Rand
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