NAVIGATION

July 27, 2016

Jerry Osteryoung

Small Business Columnist • Jerry Osteryoung

Jerry Osteryoung
Dr. Jerry Osteryoung

Jerry Osteryoung is a consultant to businesses - he has directly assisted over 3,000 firms. He is the Jim Moran Professor of Entrepreneurship (Emeritus) and Professor of Finance (Emeritus) at Florida State University. His newest book co-authored with Tim O'Brien, "If You Have Employees, You Really Need This Book," is an Amazon.com bestseller. Osteryoung's business advice columns appears every Monday on Florida Trend's Afternoon Pulse email and also on FloridaSmallBusiness.com.

Articles by Osteryoung:

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Buying online can be very easy or it can be very difficult. On one website, it took me 20 clicks just to find the item I was looking for, and in that time, I thought about abandoning the search many times. So many people will not be that patient. Most will leave the site if it takes more than three clicks.
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“Manners” are guidelines for how things should be done. For me, table manners are at the top of this list.
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Depending on your business, it might not be possible to forecast that far out. Still, give it a try!
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If you procrastinate, or are weak-willed, you won't accomplish your goals.
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After you are sure what you asked of your staff is reasonable, it is your responsibility to discipline those who are not behaving accordingly.
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Considering the profitability of a product is one of those things that can make a tremendous difference, so go out and make sure your accounting system can show you what your profitability is by product.
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The first thing you can do to combat decision fatigue is make easy calls the night before so your willpower won't be as taxed the following day.
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As entrepreneurs start into the New Year, you need to have some meaningful resolutions.
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I cannot tell you how many times I have said, “What a waste of time that was!” after attending a meeting. Every employee's time is valuable, as is yours.
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No one -- no matter how good they are at what they do -- has all the answers.
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