October 30, 2014

Jerry Osteryoung

Small Business Columnist • Jerry Osteryoung

Jerry Osteryoung
Dr. Jerry Osteryoung

Jerry Osteryoung is a consultant to businesses - he has directly assisted over 3,000 firms. He is the Jim Moran Professor of Entrepreneurship (Emeritus) and Professor of Finance (Emeritus) at Florida State University. His newest book co-authored with Tim O'Brien, "If You Have Employees, You Really Need This Book," is an Amazon.com bestseller. Osteryoung's business advice columns appears every Monday on Florida Trend's Afternoon Pulse email and also on FloridaSmallBusiness.com.

Articles by Osteryoung:

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"Risk comes from not knowing what you're doing." ~Warren Buffett
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"Action springs not from thought, but from a readiness for responsibility." ~Dietrich Bonhoeffer
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"Quality in a service or product is not what you put into it. It is what the client or customer gets out of it." ~ Peter Drucker
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Frequently you have to deal with staff members who do not get along. This is one of those things that is just part of human nature. However, you cannot ignore these problems because they will only get worse with time.
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So many businesses go out of their way to make sure their first impressions are great but forget how important last impressions are. Last impressions are how customers decide if they will continue doing business with you.
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"When you bring recreation to the workplace, you not only promote creativity and innovation, which can increase your profitability, you also reduce costs in employee turnover and health care." ~Sarah Hanson
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"Enjoy what your body wants to do. Bodies like to rest, but they also like to be active. Bodies like different kinds of food that are eaten with enjoyment." ~ Deepak Chopra
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"Insurance - an ingenious modern game of chance in which the player is permitted to enjoy the comfortable conviction that he is beating the man who keeps the table." ~ Ambrose Bier
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Effective checklists specify every task that must be accomplished without skipping any significant details.
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"There is only one way to get anybody to do anything. And that is by making the other person want to do it." ~Dale Carnegie
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