Ron Stein on Sales and Marketing
Create a contingency plan for times when business is lean
Even when the economy is rocking and the marketplace loves your offering, there will be hiccups. Count on it.
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Small Businesses Advice
'Onboarding' explained (and why it's crucial to your business)
"Once you've managed to persuade customers to come onboard… what do you do with them? Customer onboarding is about cementing loyalty early and leveraging that critical honeymoon period in the relationship to build trust." ~ Pitney Bowes Corporation
[More from Jerry Osteryoung]