October 31, 2014

Jerry Osteryoung

Small Business Columnist • Jerry Osteryoung

Jerry Osteryoung
Dr. Jerry Osteryoung

Jerry Osteryoung is a consultant to businesses - he has directly assisted over 3,000 firms. He is the Jim Moran Professor of Entrepreneurship (Emeritus) and Professor of Finance (Emeritus) at Florida State University. His newest book co-authored with Tim O'Brien, "If You Have Employees, You Really Need This Book," is an Amazon.com bestseller. Osteryoung's business advice columns appears every Monday on Florida Trend's Afternoon Pulse email and also on FloridaSmallBusiness.com.

Articles by Osteryoung:

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"Once you've managed to persuade customers to come onboard… what do you do with them? Customer onboarding is about cementing loyalty early and leveraging that critical honeymoon period in the relationship to build trust." ~ Pitney Bowes Corporation
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"When we are motivated by goals that have deep meaning, by dreams that need completion, by pure love that needs expressing, then we truly live life." ~ Greg Anderson
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"Competence, like truth, beauty and contact lenses, is in the eye of the beholder." ~ Laurence J. Pete
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The "Rotary Four-Way Test" has been so important to me in the way I try to live my life as well as the way I assist companies.
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"A person starts to live when he can live outside himself." - Albert Einstein
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"There are no big problems, there are just a lot of little problems." ~ Henry Ford
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"Motivate them, train them, care about them and make winners out of them... we know that if we treat our employees correctly, they'll treat the customers right. And if customers are treated right, they'll come back." ~ J. Marriott Jr.
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"Time well spent results in more money to spend, more money to save, and more time to vacation." ~ Zig Ziglar
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"I have no use for bodyguards, but I have very specific use for two highly trained certified public accountants." ~ Elvis Presley
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"A genuine leader is not a searcher for consensus but a molder of consensus." ~ Martin Luther King, Jr.
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