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May 23, 2018

Gray Poehler

Gray Poehler Gray Poehler

Gray Poehler is a volunteer with the Naples Chapter of SCORE.

A SCORE counselor since 2005, Gray Poehler owned and operated an independent insurance agency with 20 employees and two locations. He has earned the Certified Insurance Counselor designation and is familiar with both personal and commercial property and casualty insurance. Areas of expertise include: Business Finance and Accounting; Business Strategy and Planning; Business Operations; Human Resources and Internal Communications; Sales, Marketing and Public Relations.

To learn more about management issues of small businesses, contact the SCORE office nearest you.

Columns by Poehler:

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Q: As the saying goes, “You only have one opportunity to make a good first impression.” Can you offer some suggestions to help ensure a favorable customer reaction to a first encounter?
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Q: As a small business owner I have a rather small budget for advertising. Given the generational divide, how can I reach the most people?
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Q: I am a general contractor and uncertain how the Internal Revenue Service will view my relationship with sub-contractors. Are they regarded as independent contractors or my employees?
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Q: I have several sales associates who can create excellent proposals but, for some reason, can't bring themselves to ask for the sale. What do you suggest?
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Q: I have several employees who are quite vocal and think they are being helpful with their suggestions. However, I feel they are undermining my authority. What do you suggest?
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Q: I have an employee turnover problem, and morale is a concern of mine. It's hard to please everyone. What do you suggest?
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Q: I have decided to offer my employees a company sponsored retirement plan. Can you explain the available options?
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Q: With hurricane season soon approaching, do you have any suggestions how to prepare for a disruption of business due to a storm or other disaster?
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Q: I try my best to do a good job for my clients and hope they will tell their friends. How can I ensure they will recommend me to others?
Read more »

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