October 21, 2019


Remembering Something About the Customer

"Worry about being better; bigger will take care of itself. Think one customer at a time and take care of each one the best way you can."~Gary Comer Read more »
Published on 10/31/2011


"Customers don't expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter, V.P. British Airways Read more »
Published on 9/19/2011

Startup Company Support

Every year, numerous technology startups leave the Miami area for other parts of the country. Backers of the county’s first technology startup incubator, Incubate Miami, are moving to stem that tide. Read more »
Published on 3/1/2010

Strategic Planning

Running a business without a strategic plan is like flying an airplane with no guidance assistance. Read more »
Published on 2/8/2010

Spinning Off Jobs

The recession might not seem like a logical time to launch a business, but partners in two entrepreneurial projects linking economic development and higher-education acumen think it’s a fine time. Read more »
Published on 1/1/2010

UCF's Incubator Attracting More Attention

With seven offices and 30 graduates, its greatest contribution, says the program’s executive director, Tom O’Neal, is the 1,600 jobs its client companies have created — and a
'business ecosystem' in place to continue creating more. Read more »
Published on 10/1/2009

Focusing On Accounts Receivable

So many entrepreneurs are having problems with cash flows, that paying late just seems to be becoming more and more pervasive. Read more »
Published on 9/28/2009

Entrepreneurs Aim to Capitalize on Healthcare Reform

A number of Florida firms are among those entering the wide-open marketplace for electronic medical records. Read more »
Published on 9/1/2009

South Fla. EDC Aids Startups

Entrepreneur Navroze Mehta launched Dermdex/Skinstore, a technology platform company for the skin-care profession, in Boca Raton. He grew it with the help of the Enterprise Development Corp. of South Florida. Read more »
Published on 8/1/2009

Training New Managers

It's a mistake to take your best worker and make him or her a manager. Read more »
Published on 7/6/2009

The Analyst Group in Pensacola Is Calling the Shots

The Analyst Group calls it software system The Bridge because it spans the gap between what workforce scheduling and management software should do and what it actually does. Read more »
Published on 7/1/2009

Stop Customers from Leaving

It is 20 times harder to get a new customer than it is to keep an existing one. Read more »
Published on 6/22/2009

Use YouTube for Additional Advertising

With every business looking for effective ways to advertise, you have to spend your money wisely. There is no question in my mind that I have seen more people waste advertising dollars than I have any other expense dollars. Read more »
Published on 6/8/2009

Even Microlenders Are Tightening Requirements

After suffering a major loss in its loan portfolio last year, the Miami-Dade office of Acción USA, a non-profit that makes small-business loans of between $500 and $50,000, is — for the first time — requiring FICO scores from loan appli Read more »
Published on 6/1/2009

Taking on the World

When Bobby Serros boards an airplane these days, it’s likely he’s heading to a country that most Floridians know very little about — Cameroon, on the west coast of Africa. Read more »
Published on 3/2/2009

On the Money Trail

If you’re looking to borrow money for your business these days, go in armed with sterling credit, a top-notch business plan and several years of successful operations. Read more »
Published on 3/2/2009

SBA Lending

Business owners often think that U.S. Small Business Administration loans are funded by the government. They’re not. SBA loans are made by commercial lenders who only receive a federal-government guarantee for part of the loan. Read more »
Published on 3/2/2009

HydroMentia Is Green and Back Cleaning

Water cleanup company HydroMentia, based in Ocala, is stepping up its projects despite a setback. Read more »
Published on 3/1/2009

Small Business Economic Trends - Feb. 2009

For small business owners, January started off as badly as December ended. The Index of Small Business Optimism fell 1.1 points to 84.1 (1986=100), the second-lowest reading in the 35-year history of the National Federation of Independent Business survey. Read more »
Published on 2/12/2009

UCF's Seminole County Incubator Program Graduates First Company

Spectrum Bridge, Inc., which provides new internet marketplace and mapping technologies to help the wireless industry identify, lease and make use of underutilized and available radio spectrum, has become the first client company to graduate from the UCF Read more »
Published on 2/12/2009

Startup Aims to Make Braces Invisible

A Naples startup company is working to make wearers feel less self-conscious with a new generation of braces and retainers that have nearly invisible wires. Read more »
Published on 2/1/2009

2009 New Year

It is so important to remember that we have gone through 13 recessions since the great depression and we have come out of each one of these. Read more »
Published on 1/12/2009

Letting Workers Go

Before even considering letting any worker go, it is so important to exhaust all other possibilities for reducing costs. Read more »
Published on 12/29/2008

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An overview of the features and articles in this month's issue of Florida Trend.


Florida Business News

Florida Trend Video Pick

USF Researcher Looks to Uncover the Mystery of Amelia Earhart
USF Researcher Looks to Uncover the Mystery of Amelia Earhart

World renowned USF forensic anthropologist Erin Kimmerle will be featured in an upcoming documentary produced by National Geographic about aviation pioneer Amelia Earhart, who disappeared over the Pacific Ocean during an attempt to fly across the world.

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