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FCCI Insurance Group: Success Based on Innovative Ideas

FCCI Insurance Group

# 25 LARGE Company

FCCI Insurance Group is more than an insurance company. It’s a place where people who work a little harder and care a little more fit right in. It’s a supportive, collaborative culture where people — the independent insurance agents who represent FCCI, the policyholders who purchase coverage and FCCI’s teammates — are regarded as the greatest assets. With such a focus on people and relationships at FCCI, teammate development is as much about personal well-being as it is about career growth.

“It’s not just about career development, it’s about financial wellness, stress reduction, life balance and much more — everything that goes into making the entire individual stronger, more resilient and more inclined to be successful,” says Lisa Krouse, board member, EVP, chief HR and corporate communications officer.

It all started with a group of contractors in 1959 who had an idea to reduce the cost of workers’ compensation insurance by banding together. From that humble beginning, FCCI has grown into a $2-billion property and casualty insurance company operating in 18 states and providing comprehensive property and casualty insurance to more than 18,000 businesses.

As a company built on innovative ideas by enterprising individuals, FCCI has always valued learning and development as part of its culture. “Employee development has become important for companies today as we see five generations in the workplace, but it’s something we’ve always done,” says Krouse. “It’s about expanding our skills, knowledge and experience to be the best individuals we can be, and that makes us the best company we can be.

FCCI’s School of Excellence is an internal “college” of training classes available to all teammates. Combined with strong internship and trainee programs and a focus on continuous education and development, the FCCI School of Excellence fosters a culture of lifelong growth and achievement as well as visionary leadership

Also contributing to FCCI’s emphasis on well-rounded teammates is the culture of volunteerism. FCCI teammates are given four hours of company-paid time each year to volunteer at the community organization of their choice. In 2016, more than 2,600 hours were donated through the program, proving that the motivation to help others and support the community extends throughout the organization.

To insurance agents and policyholders, FCCI offers “More than a policy. A promise.” To teammates, FCCI offers more than a job. It offers a workplace where individual contributors and leaders are challenged to do and be their best, to give back and pay it forward, and to always offer exceptional service. FCCI has been honored as one of Florida Trend’s “Best Companies To Work For In Florida” every year since the program began in 2009 and has been recognized with a number of other awards, including Great Place to Work® for Millennials by Fortune magazine, American Heart Association Fit Friendly Company (platinum level), Best’s Review Top 200 U.S. Property/Casualty Writers, and Insurance Journal’s 2016 Super Regional P/C Insurers list.

For more information on FCCI Insurance Group, visit www.fcci-group.com.

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