August 12, 2022
BBB Scam Alert: Watch out for online shopping scams on Prime Day

Press Release

BBB Scam Alert: Watch out for online shopping scams on Prime Day

| 6/18/2021

This year, Amazon isn’t the only retailer rolling out discounts for Prime Day (June 21-22, 2021). Walmart, Target, and Kohl’s, just to name a few, are running competing sales. But more deals mean more chances for scammers to capitalize on the buzz and trick shoppers. Be wary of phishing scams, misleading advertisements, and lookalike websites.

Scams to look out for:

Phishing scams that appear to come from a popular retailer. Phishing scams increase during busy shopping times, such as Prime Day or Black Friday. When you are making a lot of purchases, it’s easy to lose track of exactly what you bought and where you shopped. That makes you more likely to fall for a phishing scam posing as a big name store. 

Look out for unsolicited emails, texts, or phone calls. These messages may claim you have a free gift waiting for you or that there is a problem with a delivery – all you need to do is click on a link or give up your personal information. One recent phishing con claims to be Amazon calling to fix an issue with your account. This a ruse meant to get your credit card information, account login details, or remote access to your computer.

Beware of false advertising and phony websites. When searching online or browsing social media, watch out for ads that point to scam websites. Con artists often create lookalike websites that, at first glance, appear to belong to a trusted retailer. But when you look more closely at the URL, you’ll noticed that the domain name is slightly different (i.e., Instead of Popularstore.com, the URL might be PopvlarStore.com or PopularStoreOnline.com).

Always make sure websites use the correct spelling of a business name and have legitimate contact information and customer service numbers. Also, use common sense when evaluating deals. If a company claims to be selling the hottest item of the year at a super low price, it’s probably a con.

Tips to avoid online shopping scams this Prime Day:

  • Beware of fake lookalike websites: Check the URL, watch for bad grammar, research the age of the domain, search for contact information, and read online reviews.
  • Professional photos do not mean it’s a real offer. Scammers often steal photos off other websites, so don’t believe what you see.  
  • Make sure the website is secure.Look for the “https” in the URL (the extra “s” is for “secure”) and a small lock icon on the address bar. Never enter payment or personal information into a website with only “http.” It is NOT secure.
  • Be careful purchasing sought-after products. If something is sold out everywhere, don’t be tempted by a seemingly great deal. Scammers often trick shoppers by offering the most popular products at low prices. Here’s one example involving game consoles.
  • Pay with a credit card. It’s always best to make online purchases with your credit card. If any shady charges turn up later, you will be able to contest them through your credit card company. Be very wary of any retailer that asks you to pay by digital wallet apps, prepaid money cards, or other non-traditional payment methods. 

For More Information

Learn more about avoiding scam social media ads when shopping online. Read about scammers’ tracking code trick.

For more advice, read BBB’s tips on online shopping. If you’ve spotted an online scam, report it to BBB ScamTrackerSubscribe to BBB Scam Alerts for weekly updates about new scams. 

Receiving packages from Amazon that you didn't order? See our article on Amazon brushing scams.

ABOUT BBB®:

BBB is an unbiased non-profit organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. BBB provides objective advice, free BBB Business Profiles and BBB Wise Giving Reports®, and educational information on topics affecting marketplace trust. To further promote trust, BBB also offers complaint and dispute resolution support for consumers and businesses when there is a difference in viewpoints. For more than 100 years, Better Business Bureau has been helping consumers find businesses, brands and charities they can trust.  Better Business Bureau Serving West Florida is one of many local, independent BBBs across North America that provide business profiles on companies within its 11 county service area.  These counties include: Hernando, Pasco, Pinellas, Hillsborough, Manatee, Sarasota, Hardee, Desoto, Charlotte, Lee & Collier. 

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