PGT Innovations CEO Jeff Jackson feels impact from COVID-19
Recessions and a pandemic keep getting in the way of CEO Jeff Jackson’s plan to expand pioneering window maker PGT Innovations. CEO Jeff Jackson’s plans to grow window maker PGT Innovations into a national player have faced more than their share of challenges.
As March virus worries turned to April’s lockdown, policeman-turned-accountant-turned-executive Jeff Jackson traveled from his company’s home base in North Venice to visit its factories in Miami-Dade four times in four weeks — trips aimed at reassuring workers and managers. He visited Tampa twice and queued up a trip to Phoenix.
“You can’t lead by phone. If you’re going to lead, you have to be present and in sight,” says Jackson, president and CEO of window and door manufacturer PGT Innovations, as he falls into a stream-of-consciousness on managing. “I wish I had a playbook for this, but you really don’t. You kind of navigate, but things can change. You’re constantly trying to communicate. … You’ve got to listen. … Make sure everybody knows their health and safety is our first priority. Without our folks, we can’t build windows.”
This story also features expert opinions, business briefs and people in the news: Rod Hershberger; Paul Hostetler; Chris Tomasso; First Watch; CGI; WinDoor; US Impact Systems; NewSouth
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