October 17, 2019
Culture Over Tradition

Photo:

Walton County Tax Collector team

Sponsored

Culture Over Tradition

| 7/26/2019

Walton County Tax Collector
waltontaxcollector.com
DeFuniak Springs • Freeport • Santa Rosa Beach

#11 SMALL Company
2-TIME WINNER

As a government agency, it’s often difficult to offer as many incentives as the private sector. However, the Walton County Tax Collector’s office believes that engaging its team members with culture, policies and decisions creates a team that embraces its unique work environment.

Located in Northwest Florida and the beautiful Emerald Coast, the office has three locations strategically placed to best serve its customers.

Under the guidance of Tax Collector Rhonda Skipper and the leadership team, the entire organization works daily to deliver “Warmth and Care in Government.”

The team consists of 43 outstanding individuals with diverse strengths and talents who honor their mission by delivering the highest quality of service with people who care.

“We have learned that choosing culture over tradition starts with the interview panel selecting the right candidate for a cultural fit. This is half of the journey towards the organization’s success. This is achieved by defining personality profiles and identifying what makes the person who they are as they become self-aware as a professional and not just a personality,” says Walton County Tax Collector Rhonda Skipper.

Choosing the right person for every department safeguards the culture and creates synergy. The office has found great success in utilizing the communication assessment tool KLLP Life Languages. This tool has strengthened communication as a whole and helped the team to navigate using KLLP’s “7 life languages.” The KLLP identifies the communication styles of each team member and how they interact with one another in the workplace.

Introducing warmth and care in their workplace culture has resulted in satisfied customers and team members. Bottom line: if the culture is right, customer service becomes a brand of its own.

 

Walton CountySenior Leadership team on Choctawatchee Bay

Return to the main page:

Tags: Best Companies

Digital Access

DIRECT DIGITAL ACCESS
Add digital to your current subscription, purchase a single digital issue, or start a new subscription to Florida Trend.

TABLE OF CONTENTS
An overview of the features and articles in this month's issue of Florida Trend.

ACCESS THIS ISSUE »

Florida Business News

Florida Trend Video Pick

Hunsader Farms Pumpkin Festival 2019
Hunsader Farms Pumpkin Festival 2019

Watch Volorian Flores ride the Globe of Death at the 2019 Hunsader Farms Pumpkin Festival. 

Earlier Videos | Viewpoints@FloridaTrend

Ballot Box

Should Florida's primary elections be open to independent voters?

  • Yes
  • No
  • Need more information
  • No opinion

See Results

Florida Trend Magazine
490 1st Ave S
St Petersburg, FL 33701
727.821.5800

© Copyright 2019 Trend Magazines Inc. All rights reserved.