Three Organizations Honored with Governor's Sterling and Georgia Oglethorpe Awards
2019 Governor’s Sustained Excellence Award
Orange County Public Schools, Human Resources Division
The Orange County Public Schools, Human Resources Division, and its 91 team members, provides three key workforce services to the school district, including planning, securing capacity and capability, and developing and retaining staff. Orange County Schools is the ninth largest school system in the United States and the fourth largest in Florida, serving over 211,000 students attending approximately 200 locations. The District has 25,145 employees. The Division demonstrates visionary leadership by focusing on sustainability of the organization through communicating the District’s values. It fulfills its mission by aligning division strategic planning with the district’s goals, in daily operations at the departmental level, growth and development of employees, continuous improvement and innovation, and with stellar customer service.
- Customer focused services and process efficiency show positive levels, trends, and comparisons to the Society of Human Resources (SHRM) median. For example, the average number of days to fill instructional positions has been reduced from 12.8 days in 2014 to 11.33 days in 2018.
- The division’s high level of performance is confirmed by the satisfaction ratings (91 percent) of its two key customer groups, District employees and District hiring authorities and their support personnel, as well as the division’s workforce satisfaction (91.0 percent).
- For administrative/technical employee team member satisfaction, high performance has been sustained each of the past five years at 98% or better, above the SHRM comparison of 77%.
- In the areas of fiscal accountability, legal, regulatory, and ethical behavior, the Division has sustained performance of 100% each of the past five years.
The Orange County Public Schools, Human Resources Division, was the first Florida public school human resources division to receive the Governor’s Sterling Award in 2015. The Division is now a first-time recipient of the Governor’s Sustained Excellence Award.
Also on Friday, May 31, the Florida Sterling Council will recognize two organizations for their best practices. The Lee County Tax Collector is being recognized for Workforce Retention and Development. The School District of Palm Beach County Human Resources Division is being recognized for Customer Focused Excellence. Both organizations completed rigorous assessments which culminated in these Best Practice recognitions.
About the Governor’s Sterling Award
Established in 1992, the Florida Sterling Council is a public/private not-for-profit corporation supported by the Executive Office of the Governor. The Council oversees the Governor’s Sterling Award for Performance Excellence and administers the Georgia Oglethorpe Award. The Awards are presented annually by the Governor to high performing, role-model organizations, both private and public, who demonstrate superior management approaches and role model results. The Awards are presented at the culmination of the annual Sterling Conference that teaches participants how to elevate performance and increase productivity. Nearly 700 executives and professionals gather at this event each year for a one-stop source for education, information and inspiration. The conference concludes with the recognition of best practices and the Team Showcase Champion. For more information, contact Dione Geiger at (850) 922-5316 or visit www.floridasterling.com.