Transforming the Patient Experience

A message from CEO, Edward Abraham, M.D.: A vital focus of the University of Miami Health System during this time of unprecedented change in health care has been expanding innovative clinical services throughout our communities.

We are building destiation programs based on the latest medical discoveries, and providing such innovative care in clinical sites closer to patients' homes.

We have transformed the patient experience at our spectacular Lennar Foundation Medical Center on the University of Miami Coral Gables campus. As part of an academic medical center, the Lennar Center offers the most advanced, personalized care available – anywhere. Many surgical procedures that in the past involved a stay in the hospital are now minimally invasive and performed in state-of-the-art operating rooms, allowing patients to go home the same day.

We are spreading this model of patient-centered care, with top specialties all in one place, throughout our health system. We want more patients and their families to have easy access to Sylvester Comprehensive Cancer Center, South Florida’s only state-designated Cancer Center of Excellence; Bascom Palmer Eye Institute, ranked number one in the country by U.S. News & World Report 17 times; our exceptional cardiovascular care; and other experts in areas including neurology, diabetes care, ear, nose and throat, and sports medicine.

Our main hospital, UHealth Tower, is being renovated and expanded with 17 new operating rooms, two new MRIs, new cardiac catheterization labs, new interventional radiology suites, and many other technological advancements. Our multispecialty robotic surgery programs have grown from 100 to 1,300 surgeries per year in the past six years, offering patients the safest, most precise procedures, with the shortest recovery time. These and other advances have helped us transform UHealth Tower’s care in the areas of brain and spine, cardiology, orthopedics, and gastrointestinal health.

Central to the transformation of care is the expansion of our pioneering clinical research at UHealth Tower and throughout the health system. The research conducted at an academic medical center brings novel therapies to our patients and helps define the future of medicine, discovering new ways to prevent, treat, and cure patients’ most serious disorders.

At Sylvester Comprehensive Cancer Center, some of thebiggest stars in oncology research are working as teams to provide targeted treatments for complex cancer cases. This care is provided on two expanded floors at UHealth Tower and at state-of-the-art centers throughout South Florida.

Providing care to the underserved and disenfranchised members of our community and training the physicians of tomorrow are also critical missions of UHealth and the Miller School of Medicine. We spread our expertise throughout neighborhoods in need with our Mitchell Wolfson Sr. Department of Community Service (DOCS) health fairs. Medical students, residents, and faculty physicians provide preventive screening and primary and subspecialty care at the DOCS fairs – and these students become tomorrow’s leaders in clinical care, research, and community service.

All of us at UHealth are dedicated to offering the fastest possible access to specialized academic medical care throughout our region – and beyond. We are recruiting many of the nation’s top doctors to provide that care, building and modernizing facilities to make the patient experience as smooth and comfortable as possible, and capitalizing on the amazing compassion and expertise of all of our medical staff.

For more information on UHealth - University of Miami Health System visit: UMiamiHealth.org

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