March 29, 2024

Press Release

MIA Mobile App Version 2.0 uses geo-location technology to make travel easier

Cutting-edge MIA Airport Official 2.0 puts boarding pass scanner, blue-dot navigation and much more in the palm of your hand

| 2/10/2016

Passengers at Miami International Airport can now travel easier and smarter with MIA Airport Official 2.0, the airport’s upgraded mobile app that is also your personalized travel assistant. Thanks to more than 500 Bluetooth data beacons installed throughout MIA, users can now scan their boarding pass and immediately receive turn-by-turn, blue-dot navigation with estimated walk times, real-time flight updates, and shopping and dining suggestions nearby based on their customizable personal profile. MIA is one of only a handful of airports in the world to incorporate beacon technology with its mobile app to provide this cutting-edge, personalized travel experience. MIA turned Fat Tuesday into App Tuesday with a press conference and Mardi Gras-style celebration on February 9 to launch the new version.

“Congratulations to the leadership team at MIA for not only continuing to set records in passenger growth and route expansion, but for also expanding its use of technology in proportion to that growth,” said Miami-Dade County Mayor Carlos A. Gimenez. “A world-class airport must integrate world-class technology into its customer service, and MIA is doing just that with version 2.0 of its mobile app.” 

MIA Airport Official 2.0’s location-aware technology provides options based on geography, so a user in Miami will get a different experience than someone opening it in London, Bogotá or New York. Passengers can also search the mobile app’s extensive database in English and Spanish for directions to whatever their travel needs are - with a single keyword. Whether its bagels or bathrooms, T-shirts or TSA checkpoints, MIA Airport Official 2.0 will find it and get you there.

“MIA Airport Official 2.0 is the latest example of how we are leveraging new technology to make travel through our airport easier than ever,” said Miami-Dade Aviation Director Emilio T. González. “Thanks to the installation of data beacons, our mobile app can now guide you from your driveway to the runway with personalized, user-friendly instructions.”

Developed by SITA, the world's leading specialist in air transport communications and IT solutions, MIA Airport Official 2.0 provides the following additional new features:

  • Scan your boarding pass or search for flights by destination, airline and flight number;
  • Subscribe to flight notifications and receive updates for flight, gate and baggage carousels changes, as well as an option to share your flight information;
  • Navigate airport maps with blue-dot beacon technology for detailed way-finding; 
  • Powerful search engine with extensive database of amenities;
  • Visual directions with walk times to find your gate, restaurants and more; Location-aware technology that pins your location and anticipates your needs;
  • Geo-fence technology that recognizes and welcomes you, whether you’re driving or flying to MIA;
  • Customizable personal profile with the option to save your favorite shops and restaurants;
  • Weather information in Miami and throughout the world; and,
  • “Near me” feature that provides the closest dining and shopping options.

Matthys Serfontein, Vice President, Airport Solutions, SITA, said: “There are a multitude of airport and travel apps, but at SITA we have taken the initiative to develop one that provides a truly personal experience. This is the first airport app in North America to incorporate all the latest technologies, including Miami’s beacon infrastructure and a selection of SITA’s industry APIs, to provide a context and location-aware experience. What this means is that anyone who uses Miami International Airport will find this app incredibly useful. We have drawn on our decades of experience with airlines and airports and worked very closely with the team in Miami to deliver the world’s most technologically-advanced airport app.”

Future enhancements will include notifications for special offers from the user’s preferred shops and restaurants at MIA, the ability to reserve parking, and estimated security checkpoint wait times.

MIA Airport Official 2.0 is available for free at the iPhone and Google Play app stores. The app’s location-based features require Bluetooth, location services and Wi-Fi network settings to be turned on.

 

About Miami International Airport

Miami International Airport offers more flights to Latin America and the Caribbean than any other U.S. airport, is America’s second-busiest airport for international passengers, boasts a lineup of 100 air carriers and is the top U.S. airport for international freight. MIA, along with its general aviation airports, is also the leading economic engine for Miami-Dade County and the state of Florida, generating business revenue of $33.7 billion annually and welcoming 70 percent of all international visitors to Florida. MIA’s vision is to grow from a recognized hemispheric hub to a global airport of choice that offers customers a world-class experience and an expanded route network with direct passenger and cargo access to all world regions. MIA is committed to sustainable practices. Learn more at www.MIAefficiency.com. For up-to-the-minute departure and arrival information, airport maps and details on shopping, dining, transportation and more, visit www.miami-airport.com. Follow us on Facebook, Twitter and Instagram.

About SITA

SITA is the world's leading specialist in air transport communications and IT solutions. Owned by the industry, SITA delivers solutions to airlines, airports, GDSs and governments over the world’s most extensive communications network. Its portfolio covers every aspect of the industry from managed global communications, to passenger, baggage, flight and aircraft operations, border management and air-to-ground communications. With a presence at more than 1,000 airports around the world, SITA provides a unique service to its 430 air transport industry members and 2,800 customers in more than 200 countries. In 2014, SITA had consolidated revenues of US$1.7 billion.

Tags: Technology/Innovation, Transportation

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