Subscriptions - Frequently Asked Questions
Ordering a new or gift subscription
- Tell me more about FLORIDA TREND. What kind of a magazine is it?
- How do I subscribe to FLORIDA TREND?
- How do I order a gift subscription to FLORIDA TREND?
- How much does a subscription to FLORIDA TREND cost?
- Do you offer sample copies of FLORIDA TREND?
Questions about your current subscription account
- I am a current subscriber. Where can I find my account number to check the status of my subscription?
- I am moving or have other subscriber information I'd like to change. How do I get that to you?
- How can I cancel my subscription?
- How do I stop a duplicate subscription?
- Why did I receive another invoice after I paid or cancelled my subscription?
- Why did I get another renewal notice after I renewed or cancelled my subscription?
- What if I received a damaged issue?
- What if my issue arrives late?
- What if I've missed an issue?
- I do not want my name made available to other companies. How do I request that?
General Information
- How do I rent the FLORIDA TREND list?
- Can can I purchase FLORIDA TREND at the newsstand?
- How can I get a back issue of FLORIDA TREND?
- Do you offer bulk discounts for back issues of FLORIDA TREND?
- May I photocopy any portion of FLORIDA TREND?
- How can I order reprints of an article?
Q: Tell me more about FLORIDA TREND. What kind of a magazine is it?
A: FLORIDA TREND is a high-caliber business magazine that has been covering topics of interest to business people and professionals across the state for more than 50 years. It offers a business scope similar to national business monthly magazines, but focuses particularly on the business and economic goings-on within the state of Florida. It's Florida's only statewide business magazine.
Q: How do I subscribe to FLORIDA TREND?
A: Click here to order from FLORIDA TREND's online order form, or follow the instructions below to order by telephone or mail. »» Phone: If you are in the United States, you may call our toll free number, 1-800-829-9103. Our customer service department is available Monday through Friday, 7:00am to 5:00pm EST.
» Fax: You can also fax your order at 727-822-5083. Make sure you include your full name and mailing address, as well as telephone number and/or email address so we can contact you with any questions.
Q: How do I order a gift subscription to FLORIDA TREND?
A: A subscription to FLORIDA TREND is the perfect gift for friends, family or business associates. Follow instructions above to order by telephone or mail.
Q: How much does a subscription cost?
A: Basic subscription rates:
| Time | In-state | Out-of-state | Foreign | Student | Government |
| 1 year | $29.95 | $39.95 | N/A | $14.98 | $24.95 |
| 2 years | $49.95 | $59.95 | - | - | - |
| 3 years | $59.95 | $69.95 | - | - | - |
*Watch the Website for subscription specials.
Q: Do you offer sample copies of FLORIDA TREND?
A: Yes, we'd be happy to send you a free trial issue. Click here to request a copy from Customer Service. Limit one per customer.
Q: I am a current subscriber. Where can I find my account number to check the status of my subscription?
A: Your account number is located at the bottom of each billing and renewal notice you receive. It is also listed on your mailing label above your name. It's 8-digits and alphanumeric and starts with "FT" followed by 6 numbers.
Q: I am moving or have other subscriber information I'd like to change. How do I get that to you?
A: It's easy to change your address or any other subscriber information. Simply click here to make the changes online, or you may call our toll free number at 1-800-829-9103. We will need your old address as well as your new address.
Q: How can I cancel my subscription?
A: Call FLORIDA TREND Customer Service at 1-800-829-9103, or email us at custrelations@FloridaTrend.com.
Q: How do I stop a duplicate subscription?
A: If you are receiving two copies of FLORIDA TREND each month but wish to receive only one, click here to email us. We will combine your subscriptions into one, with delivery to your preferred name and/or address. Be sure to include either the account number or full name, address and zip codes for both subscriptions as they appear on your address labels, and indicate which name and/or address you prefer to have FLORIDA TREND delivered to. Or you can call our Customer Service Department at 1-800-829-9103 and we'll be happy to take your information over the phone.
Q: Why did I receive another invoice after I paid or cancelled my subscription?
A: You may receive a payment reminder after you have already mailed us your reply to the previous notice. This probably means our correspondence has simply crossed in the mail. If you receive a second notice after you have sent in your payment, there might be a problem. Please click here to email us, or call customer service at 1-800-829-9103.
Q: Why did I get another renewal notice after I renewed or cancelled my subscription?
A: You may receive a renewal reminder after you have already mailed us your reply to the previous notice. This probably means our correspondence has simply crossed in the mail. If you receive a second notice after you have sent in your renewal instructions, there might be a problem. Please click here to email us, or call customer service at 1-800-9103.
Q: What if I received a damaged issue?
A: If you have received a damaged issue, please click here to email us, or call customer service at 1-800-829-9103, and we will be happy to replace it.
Q: What if my issue arrives late?
A: Your issue should arrive no later than the 1st of each month. If you do not receive it by that time, please call us at 1-800-829-9103.
Q: What if I've missed an issue?
A: If you have missed an issue, we may have an incorrect address on file. Please contact us immediately so that we may verify our records. You can click here to send us an email with your correct address, or call customer service at 1-800-829-9103.
Q: I do not want my name made available to other companies. How do I request that?
A: Occasionally, we make our subscribers' mailing address available to companies whose products and services we feel might be of interest. If you would like your name excluded from these mailings, just let us know. Simply click here to email us, or call Customer Service at 1-800-829-9103. Be sure to include your account number or your full name and address as it appears on your subscription label. Indicate on your message your preference that your name is not promoted or sold.
Q: How do I rent the FLORIDA TREND list?
A: For information, email n.spielmann@statlistics.com. You can also call Nancy Spielmann at Statlistics 1-203-778-8700 x106.
Q: Can I purchase FLORIDA TREND at the newsstand?
A: Yes, FLORIDA TREND can be found on select newsstands around the state including Barnes & Noble, various bookstores and many airport newsstands. Please click here for a map of Florida with addresses and information on the closest newsstand near you. You can also call our customer service at 727-892-2643 to purchase a copy.
Q: How can I get a back issue of FLORIDA TREND?
A: You can click here to email us which issue you are interested in purchasing, or call the Circulation Department at 1-800-829-9103.
Q: Do you offer bulk discounts for back issues of FLORIDA TREND?
A: Yes, if we have them in stock, you can purchase back issues for as low as $1.98 each. Click here to email us your order and we will confirm a price and delivery date to you, or call us at 1-800-829-9103.
Q: May I photocopy any portion of FLORIDA TREND?
A: Permission to photocopy articles from FLORIDA TREND must be granted by the Publisher. Please contact our Reprint Coordinator, Donna Summers of Wright's Reprints toll-free at 877-652-5295 for more information.
Q: Can I order reprints of an article?
A: Yes, reprints are available (minimum order 100). Please contact Donna Summers of Wright's Reprints toll-free at 877-652-5295.
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