"She was scared. I was scared. It was horrifying trying to put her in the toilet."
Before Belen Aldecosea flew home from from college to South Florida, she twice called Spirit Airlines to ensure she could bring along a special guest: Pebbles, her pet dwarf hamster. No problem, the airline told her.
But when Aldecosea arrived at the Baltimore airport, Spirit refused to allow the tiny animal on the flight.
Aldecosea, 21, of Miami Beach, is now considering filing a lawsuit against Spirit over the conflicting instructions that wound up pressuring her into making an anguished decision with a pet certified by her doctor as an emotional support animal.
Read more at the Miami Herald.