March 29, 2024

Tampa General Hospital named one of Forbes Magazine's America's best employers

| 8/30/2021

Tampa General Hospital's commitment to growing and developing its team members is recognized by two prestigious Forbes magazine rankings – America's Best Employers by State and America's Best Employers for Women.

In the 2021 America's Best Employers by State list announced Aug. 24, the academic medical center ranked third out of 100 Florida companies and first among health care and social organizations. In 2020, Tampa General was 14th out of 100 top employers in Florida and third in the health care and social industry category. For the Best Employers for Women designation, released July 27, Tampa General moved from 24th in 2020 to 13th in 2021 out of 300 employers nationally.

"In the past 17 months of the pandemic, our team members proved that they are warriors and heroes. They have been dedicated, flexible and compassionate and they truly deserve these honors," said John Couris, CEO and president of Tampa General. "Our vision is to be the safest and most innovative academic health system in America and our team is the driving force."

Tampa General employs nearly 8,500 team members at more than 80 owned or affiliated locations in the Tampa Bay region. A core part of the hospital's approach to building its culture is encouraging team members to be authentic and transparent. The voices and ideas of team members are highly valued, and Tampa General provides multiple channels for team members to offer feedback, ask questions, give ideas and challenge the status quo. These include a team member engagement survey, an idea submittal program that links directly to hospital administration via the team member portal, team member rounding where questions are welcomed, and town halls.

When COVID-19 began shutting down businesses, Tampa General took immediate steps to minimize the impact on its team. "We focused on supporting our team members and keeping them whole," said Couris. As of May 31, Tampa General invested $13.5 million in team member pandemic response initiatives, which included:

  • Supplemental Work: A supplemental staffing pool to help team members continue earning if their regularly scheduled shifts were affected by cancellations of elective surgeries.

  • Premium Contributions Suspended: The hospital covered the team member portion of the medical plan premium and short-term disability premium for all hourly team members during the period elective surgeries were paused. Team members were not required to repay these premiums.

  • Pandemic Pay: Tampa General created a 20 percent pay differential for all team members providing direct care to COVID patients for the entirety of their shifts.

  • Team Member Emergency Fund: Tampa General's Team Member Emergency Fund was enhanced to help team members suffering financial hardships during this time. A special grant program provided up to $600 for eligible team members to purchase back-to-school supplies, including laptops for their children. This initiative stemmed from a team member idea.

  • Team Member Wellness Support: In addition to our on-site wellness program, and generous benefits, numerous virtual resilience and emotional support group programs have been developed and implemented to support team members during this time.

Strong benefits, generous accumulated time off, flexible work schedules and supportive solutions, and a robust training and career development program that provides many job advancement opportunities for Tampa General team members are all part of what makes Tampa General a great place to work and deserving of this award. Tampa General truly focuses on caring for the team member physically, mentally and emotionally.

"When I joined Tampa General in April 2021, what immediately stood out is that the hospital puts people first and works every day to foster a people-oriented culture," said Qualenta Kivett, executive vice president and chief people and talent officer, Tampa General. "Despite the challenges of COVID, we continue to look for ways to support our team."

Forbes partnered with market research company Statista to compile both the America's Best Employers by State and America's Best Employers for Women lists.

The America's Best Employers by State list is divided into rankings for each of the 50 states and the District of Columbia. It was compiled by anonymously surveying 80,000 Americans working for businesses with at least 500 employees on a rolling basis from October 2020 to June 2021. The rankings seek to demonstrate how perceptions of companies differ from state to state based on local leadership and economies.

The America's Best Employers for Women list was compiled by surveying 50,000 Americans, including 30,000 women, working for businesses with at least 1,000 employees. Representation at the executive and board levels were considered, as were initiatives to improve gender equity and recent or unresolved allegations regarding discrimination or misconduct.

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