Monday's Afternoon Update
S&P 500 rises above 2,000 for first time
Monday, for the first time ever, the S&P 500 Index crossed 2,000 points. The milestone comes more than 16 years after the index hit 1,000 on February 2, 1998 and just three months after it topped 1,900. More at Forbes and the Wall Street Journal.
» See where the S&P 500 is now
How to make sure your customers never dump you for another brand
Customer retention starts before your buyer signs on the dotted line. It’s kind of like dating -- you bend over backwards to show why it makes sense to do business with your company while you’re wooing your prospect. More from Ron Stein.
How to phase in remote workers for small businesses
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Economic Development
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Telecommuting, also referred to as working remotely, started a few years ago in a small way but has grown steadily. Having some workers based at home has benefits for both the employee and company if handled correctly. More at ZDNet.
Gateway City: For Hong Kong and Miami, a surge in trade
Trade between Hong Kong and South Florida — mostly through Miami International Airport — has skyrocketed more than 300 percent in one year, at a time when overall South Florida trade is down almost 6 percent. More at the Miami Herald.
Consensus building is so important for every manager
Having an empowered staff is so important for every organization. An empowered staff feels some responsibility for all the business decisions, and managers should be encouraging this in as many ways as possible -- especially with Millennials. More from Jerry Osteryoung.
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