March 28, 2024

Articles by Osteryoung:

Make sure you have provided your staff a way to comment on your effectiveness honestly and without fear. Their input will help you see yourself realistically so you can work on being the best manager you can be.
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For at least a couple weeks, try scheduling your tasks on a calendar -- instead of jotting them onto a list -- to help manage your time.
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If you look at organizations that have embraced empowerment, you typically see workers providing input on work hours and time management. Plus, you also often see collegial decision-making because these companies really do want to encourage more involvement and commitment from staff.
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Getting your customers to return is critical, and as such, is one of those elements that needs careful attention.
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I wrote a column about a month ago in which I emphasized the importance of good manners and realized I left out at least one major issue. This day and age, texting must be part of any discussion about manners.
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Burnout has become more common because technology has blurred the separation between work and other facets of life.
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The bottom line is measuring profitability for each of your products is important to the success of your business. It is also critical that you understand what costs to apply to the measure of profitability.
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Avoiding confrontation does not eliminate it.
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I cannot overstate how important perseverance is when starting and running a business. However, to be truly successful and reap the fruits of your hard work, perseverance must be combined with knowledge.
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Buying online can be very easy or it can be very difficult. On one website, it took me 20 clicks just to find the item I was looking for, and in that time, I thought about abandoning the search many times. So many people will not be that patient. Most will leave the site if it takes more than three clicks.
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Bitter-to-swallow cocoa costs force chocolate shops to raise prices
Bitter-to-swallow cocoa costs force chocolate shops to raise prices

Central Floirda chocolate shops are left with a bitter taste as cocoa prices hit an all-time high earlier this week.

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