Who said that?

Florida's quote of the day

| 5/4/2018

"We underestimated the number of devices that we all own."

-- Eric Silagy

Florida Power & Light Co. is using lessons learned from 2017’s Hurricane Irma in its 2018 storm season preparations, CEO Eric Silagy announced Thursday at FPL’s annual hurricane drill.

FPL had issues delivering customer service after Irma; failed to provide accurate information about power restoration to homeowners and businesses; and faced public criticism for not restoring power earlier to a Hollywood nursing home that wasn’t on Broward County’s priority restoration list.

“We’re going to incorporate those learnings to make ourselves even better,” said Silagy, during an afternoon news conference with Gov. Rick Scott.

Read more at the South Florida Sun-Sentinel.

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