April 19, 2024
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Who Said That?
Florida's quote of the day
"It's like they didn't give a rat's butt about the smaller customers."
-- Todd Frost, of Coconut Creek
Ask any casino executive why gamblers choose their place rather than a competitor's, and they'll tell you the same thing: customer service.
But slot-playing customers are seeing a decline in what should be the most basic of services: cashing in. New automatic machines are invading South Florida slot floors, but instead of spitting out the full amount of a winning ticket, they yield only the bills – meaning the players then have to head to a live cashier to pick up the coins. And that transaction could be happening 100,000 times daily in South Florida.
Read more at the South Florida Sun-Sentinel.
